Return
Policy
BuyPokerChips.com
prides itself on customer service and satisfaction. Our aim
is to exceed your highest expectations in terms of both chip
quality and customer service.
Your
Satisfaction is Guaranteed
We're confident that you'll be overwhelmed by the world-class
quality of our poker chips. In fact, we back all of our chips,
as well as the rest of our products, with a 15-day money back
guarantee. If you are not satisfied beyond your expectations with
your purchase FOR ANY REASON you may return it in its original
condition within 15 days of receipt for a full refund less shipping
charges. It’s that simple. Note
samples are not returnable.
Please note
these terms when returning an order:
- We
will refund the full purchase price of the order minus shipping
charges. Shipping charges are non-refundable, except in the
event that BuyPokerChips.com has shipped the wrong items.
- All
returns require obtaining a Return Merchandise Authorization
(RMA) number. Please either email us at:
 ,
or call us at (866) 62-CHIPS, (866) 622-4477, or (858) 733-1055
to get an RMA number prior to returning any merchandise.
-
Refunds will only be made in the same form as the original
payment within 15 days of our receipt of a return.
- We
recommend using a shipping method that is traceable so that
your shipment will not be lost in the mail. We cannot be responsible
for defects or damage caused by customer error.
Returns
on Damaged Goods
If your order arrives damaged upon delivery, please report it
to us within 24 hours by either emailing us at ,
or by calling us at (866)
62-CHIPS, (866) 622-4477, or (858) 733-1055.
It is imperative that you contact us promptly so that we can
work out the details with our shipper within the allowable time
frame, and so that we can remedy the situation for you as quickly
as possible.
Send
All Returns to:
BuyPokerChips.com
1680 Baker Creek Place
Bellingham, WA 98226
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