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Return Policy
Easy Returns. Free Exchanges.

The Sidepot Clay Poker Chips Company prides itself on customer service and satisfaction. Our aim is to exceed your highest expectations in terms of both chip quality and customer service.

Your Satisfaction is Guaranteed
We're confident that you'll be overwhelmed by the world-class quality of our clay poker chips. In fact, we back all of our chips, as well as the rest of our products, with a 15-day money back guarantee. If you are not satisfied beyond your expectations with your purchase FOR ANY REASON you may return it in its original condition within 15 days of receipt for a full refund (or exchange) less shipping charges. It'sthat simple. Note samples are not returnable.

Please note these terms when returning an order:

  1. We will refund the full purchase price of the order minus shipping charges. Shipping charges are non-refundable, except in the event that Sidepot.com has shipped the wrong items.
  2. All returns require obtaining a Return Merchandise Authorization (RMA) number. Please either email us at: , or call us (858) 386-1227 to get an RMA number prior to returning any merchandise.
  3. Refunds will only be made in the same form as the original payment within 15 days of our receipt of a return.
  4. We recommend using a shipping method that is traceable so that your shipment will not be lost in the mail. We cannot be responsible for defects or damage caused by customer error.

Returns on Damaged Goods
If your order arrives damaged upon delivery, please report it to us within 24 hours by either emailing us at , or by calling us at (858) 386-1227. It is imperative that you contact us promptly so that we can work out the details with our shipper within the allowable time frame, and so that we can remedy the situation for you as quickly as possible.

Send All Returns to:

Sidepot Clay Poker Chips
9389 Dowdy Drive, Suite F
San Diego, CA 92121

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Over 25,000
Satisfied Customers!

"This is the way internet business should be."

-James Merriwether
South Bay, FL

"I placed a very complicated order with different quantities of each chip in the line. I promptly received exactly what I ordered. Oh yeah, the chips are awesome!"

- Alan Campbell
Brookline, MA

Read testimonials from hundreds of other satisfied customers!

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