I e-mailed sidepot multiple time with questions regarding quality and samples and they responded quickly and answered all my questions.
The quality of the chips is above average. They stack flat and coloring is good. The only concern is the flashing on some of the chips is a little rough, but given the affordable price its totally acceptable. You won't notice unless you are inspecting them or manhandling them. During play no one noticed.
They ship every Tuesday and I got my chips in two days. I ordered a specific amount of each chip (not in rolls of 20) and I received as I ordered. The packaging is great too. They come in shrink wrap (for rolls of 20) which are in a nicely secured cardboard box. You could conceivably store your chips in the shipping box instead of a rack.
All in all, great chips, great price (can't find many ceramics at this price point), and excellent customer service.
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Low resolution and poor colors
November 21, 2017
Reviewer:
Ming from Nutley, NJ United States
These chips have great designs but the print resolution is low and looks cheap. The colors are faded and look nothing like the pictures posted on the website.
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A great way to sample the Venerati chips
July 20, 2017
Reviewer:
Mitchell F from San Jose, CA United States
This sample set allows you not only to see and inspect the design, but you also get to feel them and try rifling them as well. As you do, you will get that familiar casino feeling because these are just that good and of similar quality to casino chips. With the exception of the wear you would find on real casino chips, these chips feel so close as to be indistinguishable from real casino chips.
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Customer service and chips
June 20, 2017
Reviewer:
Harry Fredenburgh from NY United States
Customer service was good via email. The 5k chip was out of stock, asked for blue NCV specifically in its place, and received it. HOWEVER, did not get 25k or 100k chips. Received white and black NCV chips instead. Just wondering why, since they were in stock. If not in stock, then just pop a note in package or shoot me an email. As far as the chips go, the white $1 should have the same color decorative border as the white NCV. I struggled to see the design on the $1 chip. Also, the pictures on the web site presented more vivid coloring than seeing the chips in person. I am looking to purchase 1500 - 2000 chips. I am concerned that if there is a problem, then I may encounter some headaches since it was apparently difficult to give me the chips advertised. Despite my "complaints" above, the venerati are still very, very nice looking chips and they feel and sound good as well. Right now, on the fence about purchasing them.
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solid poker chips.
May 31, 2017
Reviewer:
wayne jackson from mashpee, MA United States
The chips feel great. They have a good weight, and from the feel of 10 stack well. Was a good buy to compare options. The Color is good, but with ceramics comes small flaws. This chip is a good buy for a nice set. I would always recommend buying sample sets before investing 100+ on a full chip set.
"I placed a very complicated
order with different quantities of each chip in the
line. I promptly received exactly what I ordered.
Oh yeah, the chips are awesome!"